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General Terms of Business
When engaging the services of Taxfile we will create a transparent pricing arrangement.
All prices will be supplied on the basis of an estimate of work required from the description given to our tax accounts agents. If once the work is passed to Taxfile we find there is more to do we may return the work to you to see if there are ways in which you can improve the presentation or structuring of the data. It is always our endeavour to coach our clients to make things simpler where overly complicated. We will charge for this consultation time on an hourly rate to be agreed in advance.
From the data you supply we will try to build up a true picture of your financial situation for the particular year in question and help to make sure that you pay no more tax than you absolutely need to. But please remember; we can only use the information you supply so please make every effort to make sure it is all accurate and is totally complete.
Taxfile prides itself in only having to do for its clients that which the client cannot or may not wish to do; we have no desire to do tasks on the client's behalf which could easily be actioned within the client's own resources.
Where fees are invoiced we will expect prompt payment within 14 days. We require 21 days cleared funds to meet most tax deadlines, with the exception of VAT where 14 days is the norm. Where a refund is being sought from HMRC there may be a requirement to pay upfront fees to cover for old years or overdue tax returns. |
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We cannot guarantee that a tax refund can be obtained in all circumstances, as unforeseen liabilities may arise in the course of our dealings with HMRC.
If this is the case then Taxfile reserve the right to invoice the client once such liabilities have been divulged and receive payment within 14 days. Further to this if information held at the tax office means that extra work will be involved in obtaining the tax refund, Taxfile will invoice for the additional work in advance and await payment before progressing further with obtaining the refund after an appropriate assessment has been made by an experienced tax agent in the employ of Taxfile.
Taxfile is not regulated under the Financial Services Act and therefore declines to give advice on such matters regulated by the Finance Act. However we may at times refer clients to qualified independent financial advisors and reserve the right to obtain commission for such referrals.
Taxfile at all times will provide the highest levels of service. If delays are experienced during the course of work we will inform clients within 30 days of the reasons for the delay.
Record-keeping Template Download
Download a helpful Excel spreadsheet file from Taxfile for your bookkeeping and record keeping.
Guy Bridger Limited (T/A Tax File) * Company Registration No. 3441840 * Registered Office: 25 Thurlow Park Road, London SE21 8JP |
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